FAQs

If you have any questions that are not on this FAQ page, please email us at infoaromaticworld@gmail.com or fill up the form in our conact page. We will promptly get back to you!
This depends on the product ordered, but normally it's Worldwide FREE ! For FREE items, standard shipping cost for the first item is $6.99 US, and gets lower on the second or more items.
Yes, we ship Worldwide.
When you place your order, we begin preparing your items as quickly as possible. Each piece requires some time for handling and fulfilment before we can ship. Most orders we ship within 2-3 days. AromaticWorld partners with major global merchants and jewelry artisans in order to be able to provide the best pricing for our customers. USA orders take 1-2 weeks depending on product's location. Some of our products being shipping from our USA and UK warehouses but the part of orders may be dispatched from other locations. We try to specify that in the product description. Worldwide orders may take between 1-3 weeks. If you cannot wait that long, please do not order.
In most cases when order is shipped you will be emailed a tracking number. Some countries were shipping is restricted to a few shipping companies may not have tracking available, but this is rare. INTERNATIONAL orders will be fulfilled from our oversea fulfillment centers. This format of shipping does not include tracking numbers that function outside the United States.
Be so kind to check the Spam folder, some emails might have gone in there. If you need to contact us, we are available at infoaromaticworld@gmail.com or you can simply fill up the form in our contact section
If you place an order with us for multiple items it is more than likely going to be shipped in more than one package. Please allow some time for all of your items to arrive.
Shopping at AromaticWorld is 100% Satisfaction Guarantee. Which means we will refund your money if you are for any reason not satisfied with your order. You can find more details at delivery&returns section.
Please try to type your number manually as the link you received may be broken. If you are still experiencing issues, contact us using form on our contact page or email us directly. We will be happy to help you out.
You can track your order on our store (TRACK YOUR ORDER page) as well as on USPS site. For international orders it can be also tracked on the website of the local delivery provider (DHL, Royal Mail)